When Chris McWade established Grow Better Garden Products in 1991 the outlay for a new forklift couldn’t be justified. Today seven Linde Certified Preowned forklifts are an essential part of the company’s operations.
Grow Better employs 35 staff at the Bayswater (Vic) head office/warehouse and at Ballarat and Beaudesert (Qld) plants, manufacturing and supplying pelletised organic fertilisers, soil improvers, mulches, potting media and water saving products to more than 800 retailers.
“We’ve retained an association with Linde over a long time and we’ve come to rely on preowned Linde 1.8 and 2.0 tonne gas powered forklifts in our warehouse and on three of our distribution trucks,” Chris said.
“We’re not a transport depot with forklifts in use 20 hours a day, but our forklifts are used regularly and they are important to our business. Three of our trucks carry forklifts with them for Victorian distribution of our products. The Linde hydrostatic drive is particularly good in that application.”
As the Linde association has lengthened, Grow Better’s fleet of Linde Certified Preowned forklifts has sometimes been updated at Chris McWade’s request and sometimes at Linde’s initiation.
“They’ve come to know what we like,” Chris said. “So if there’s a low-hour 1.8 or 2.0 tonne gas forklift about to become available, they’ll make me aware of it.
“We’ve got a stable labour force here and the guys all love the Lindes – particularly their dual pedal set-up.
“Linde’s refurbishment program is excellent and over the years we’ve very rarely had any problems. The few that have cropped up have been early in our ownership of the forklifts and so they’ve been covered under warranty and rectified very quickly.
“For day to day usage we’ve found the Linde Certified Preowned forklifts to be quiet, economical and comfortable for the operators.
“I can’t justify buying new machines, particularly when I am able to source excellent low-hour Linde Certified Preowned forklifts at prices which are substantially discounted from the cost of a new machine.
“Over the years I’ve probably had about ten Linde preowned forklifts. We’ve had long service out of each of them and recently I’ve been able to replace some of the older ones with newer Linde Certified Preowned machines with less hours.
“The other good thing is that I’ve managed to sell the old machines for very good prices. The resale value on Linde forklifts has been excellent for us.”